x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Manufacturing / Production Job   »   Production Support Analyst
 banner picture 1  banner picture 2  banner picture 3

Production Support Analyst

Saksoft Pte Limited

Saksoft Pte Limited company logo

Experience: 3-5 Years

Role: Production Support Analyst


Key Skills:

Unix/Linux, BI Tools (QLK/SAS/Power BI) Oracle, AS400, Informatica 9.x or 10.x,

Key Responsibilities:

· Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

· Participate in BCM activities or infrastructure related upgrade

· Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements:

· Degree in computer science/engineering or related disciplines.

· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence

· Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.

· Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting

· Knowledge of ITIL of similar framework will be advantage

· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous

· Excellent communication, interpersonal and analytical skills

· Excellent knowledge of banking business data across various sectors

· ·Excellent & proven Incident/Problem Management and organization skills a must

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Junior Production Support Analyst - Entry Level (12 Months renewable contract)
Evo Outsourcing Solutions Pte. Ltd.
Quick Apply
Product Designer - Singapore
Momos
Quick Apply
Production Executive
Malaysia Dairy Industries Private Limited
Quick Apply
Product Technology Specialist
Durapower Technology (singapore) Pte. Ltd.
Quick Apply
Production Assistant
Gan Teck Kar Investments Pte Ltd
Quick Apply
Senior Production Support Engineer - 12 Months Contract
Persolkelly Singapore Pte. Ltd.
Quick Apply
Product Engineer (Semiconductor, East, up to $5,000)
Recruit Expert Pte. Ltd.
Quick Apply
Associate Manufacturing Engineer (Mechanical/Electrical Control System)
Recruit Expert Pte. Ltd.
Quick Apply
Associate Manufacturing Engineer (Electrical/Servo/Sensor/Pneumatic System)
Recruit Expert Pte. Ltd.
Quick Apply
Product Engineer (Advantest 93K ATE)
Recruit Expert Pte. Ltd.
Quick Apply