Company Overview:
Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description
- Lead the research and analysis of the customers, partners, product metrics, competitive landscape, and latest tech trends to identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth and conversion
- Create product strategy & roadmap to continuously address the short term and long term business needs and user latent needs effectively and efficiently
- Translate product strategy into clear, rigorous, and detailed requirements and prototypes
- Identify and translate how user-facing features reflect as platform capability requirements.
- Build relationships with stakeholders across the organization to understand and prioritize needs across use cases and also short & long term time horizons.
- Obtain understanding and buy-ins from other departments regarding potential risk and pitfalls of the product and its implication
- Work closely with the Designers, Engineers, Data Analysts, Data Scientists, Customer Operations, fellow Product Managers, and external stakeholders to implement new features and enhancements
- Exercise good judgment to maintain high product quality.
- Monitor product quality and ensure the product is solving user journey (product quality beyond bugs/operation issue).
- Accountable for achieving product success metric targets.
- Organize and coordinate effort in maintaining and improving product performance
- Act as a product evangelist to build awareness and understanding of your domain
- Manage and grow more junior team members to be able to contribute well in their work
Requirements
- At least 2-3 years of experience at top tier strategy or management consulting firms or 5-7 years of experience in multinational technology companies, multinational banks, or a credible and strong track record in building or growing a product
- At least Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, or other technical fields from top local or overseas universities with strong academic results, MBA is a plus
- Excellent analytical and problem-solving skills with proven ability to identify root causes and potential solutions that could be in the form of remedies / course-corrective actions and/or innovative solutions that solve fundamental pain points faced in the market
- Track record of building and setting vision for platform products.
- Strong and genuine interest in solving problems and building products for internal customers, but able to translate investments back to business KPIs and external customer impact.
- Team player with solid communication and stakeholder management skills to drive various growth projects
- A quick learner to absorb new knowledge in the fast-changing and dynamic industry, synthesize learnings to strategic growth levers that generate tangible business impacts
- A strong drive to make things happen, charisma, and ability to influence in a multicultural setting
- Passion in making the world better through technology
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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