Responsibilities
We are looking for a high-performing Technical Delivery Manager to join the Cards Technology application development team to support the Group’s strategy in building a world-class technology organization while embracing a culture of diversity and inclusion. The successful candidate will be responsible for managing the system development, implementation and support of strategic card projects and compliance on the mainframe platform and for building application systems globally and in conjunction with the other Cards application development teams and technology groups. The candidate should be able to conceptualize cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with cards technology standards in the design and execution of projects.
· Lead a team of application development to plan technical deliverables to meet project’s requirements within allocated budget and schedule.
· Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
· Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
· Provide status update related to technical delivery
· Partner with Program and/or Project Manager managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
· Partner with SA & subject matter experts to understand and implement functional and technical requirements
· Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)
· Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
· Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
· Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
· Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan
· Prepare and Manage technical implementation plan across application teams
· Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
· Work with vendor to ensure product deliveries are timely and good quality.
· Manage budget coming from different projects.
· Ensure project documentation is done up in accordance to bank standards
Requirements
The ideal candidate will be a dependable and result oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential. This role will report to the Lead Technical Delivery Manager for the delivery of cards strategic projects.
· Bachelor's Degree in Computer Science, Engineering or similar domain. Related professional/technical qualification will be advantageous although not mandatory
· More than 10 years’ delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
· More than 5 years’ leadership experience in managing IT Cards delivery teams
· Strong technical/platform knowledge on Cards domain (e.g. Cardlink, VisionPlus), mainframe (CICS/Cobol), 3D Secure application (e.g. 2C2P, Arcot), Cards API, Loyalty & rewards (e.g. One Empower app)
· Hands-on experience in leading Cards Migration delivery (e.g. Cardlink, VisionPlus, Loyalty & Rewards app)
· Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
· Strong customer service focus with the ability to communicate with highly technical management teams.
· Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
· A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
· Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
· Good problem-solving, analytical, synthesis, system thinking and solutioning skills
An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.
