Job Description
- Assists sales account managers and product specialists to meet or exceed sales quota by providing sales and customers with technical/scientific expertise, primarily in the areas of application and technical support.
- May be client or product oriented.
- Contributes to sales account planning.
- Participates actively in the sales process from deal qualification to deal closure.
- Owns the deal’s technical closure.
- Responsible for meeting sales targets and for supporting sales organizations to meet targets.
- Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition).
- Analyzes customer requirements and recommends appropriate solutions.
- Collaborates with the sales team in the development of technical sales strategies.
- Evaluates and supports management on ramp to volume strategies for new products prior to release.
- Is responsible for demos and for enhancing customers’ experience and satisfaction.
- Provides training to the sales force.
- Acts as the customer voice to influence future product/application design that meets customer needs, including writing application briefs to highlight product capabilities.
- Prepares and delivers technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations.
- May also contribute to post-sales activities.
Qualifications
- Bachelor's or Master's Degree in Chemistry or equivalent.
- Minimum 8 years operational experience of GC/GCMS.
- Method development/optimization skills involving GC/GCMS.
- Excellent verbal and written communication skills.
- Great presentation skills.
