HR and Training Executive

Job Description

· Plan and organize strategies that improves the staff morale and happiness.

· Prepare monthly payroll, including processing of reimbursements, CPF and claims.

· Arrange interviews and prepare documents for onboarding

· Compile all OT calculations and monthly variable bonus calculations.

· Attendance checking for all outlet employees

· Administer pay-related leave matters and insurance claims & business grants.

· Medical claim tracking and reimbursement

· Apply, issue and renew passes for foreign workers.

· Draft job descriptions, manage job postings, screen candidates and conduct interviews.

· Administer all relevant paperwork for employees including employment contracts, onboarding forms, uniform deposits and entry of information into INFOTECH HRIS System.

· Prepare documents for MOM surveys and Work Right Inspections

· Prepare employment contract, promotion letter, termination letter, disciplinary action letter etc.

· General filing and scanning of employee’s P-file

· Manage employee P-file and data maintenance

· Issue uniform and name badge to new hire staff

· Draft and conduct staff happiness surveys and counselling as needed.

· Plan and implement training programs.

· Administer the training and grant matters

· Manage all office administration matters – for instance stationery, pantry supplies and so forth.

· Assist and record meeting minutes

· Any other ad-hoc duties required

· Understand the business goals, identify performance gaps, and recommend solutions

· Develop, plan, prepare, implement, and improve the training program for staff

· Update and maintain the training manual, materials, and knowledge base

· Conduct soft-skills training for all outlets staff according to SOP and required standards

· Design and implement training framework and ensuring full use of our company's internal training app

· Plan, implement, execute, and evaluate training plans.

· Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

· Manage and track induction and onboarding program for new employee

· Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

· Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

· Evaluate and ensure the effectiveness of the training program

KPI:

· Achieve a net income of more than 10% consistently for the year (bottom line)

· Obtain Time to hire rate of 30 days for all vacant positions

· All outlets minimum headcount manpower is achieved consistently for 3 months with no major food hygiene lapse

· Staff handbook, online training system is comprehensive and enforced consistently resulting in strong corporate governance across all HQ departments and outlets

· Maintain staff turnover rate at below 8% annually

· Improve staff retention rate at 30%

· Ensure that all talent acquisition matches the CEO & Director's requirement and needs

· Able to accurately measure staffs happiness through surveys and conduct a Goal/ KPI re-alignment exercise at least once every 6 months

· All P-files and all office administrative duties are documented and maintained to the highest standards

· On average less than 1 error a month is made during his/ her payroll duties

· All Full time staff complete world manager quiz on their every Quarter via TRS Academy App with 100% pass rate

· All outlets FULL-TIME staff come back office for a full day HQ restaurant proficiency course by End of every calender year

· Ensure successful launch and management of the individual outlets and HQ EXCO functions

Requirements:

· Minimum 3 years working as HR preferably in the F&B industry

· Strong interpersonal and communication skills

· Ready to step of their comfort zone to take on new challenges and grow with the company

· Able to multi-task and have good time management

· Able to work in fast paced environment

· Possess good computer skills

· Strong interpersonal skills

· Able to OT

· Preferably Singaporean/PR Only

Benefits:

- Individual Profit-Sharing bonus of up to 0.5% of company's annual net income

- Hospitalization and Surgery Insurance Coverage

- Private Clinic Consultation

- Paid medical leave

- Dental and TCM Benefits

- 14 Days Annual leave

Interested candidate, please apply here directly or contact our HR Department at 92978413/98889975 for further queries.