The person will be responsible for managing customer requirement, product implementations and post implementation support.
The person must be highly client focused with excellent relationship building skills.
The person will oversee all aspects of client implementations as a member of the Napier Implementation Team.
The primary focus of the person will be managing the implementation objectives of customers. In addition, the person will support the organization’s growth by applying a clearly defined project management approach for both new and existing client implementations.
The person will likely come from a healthcare or technical background with preferred experience of delivering healthcare IT projects in an onsite – offshore model.
The role demands a proactive, hands-on approach to delivery and working closely with our Sales, Product Management and Engineering teams.
The candidate must be motivated by the challenge of building a culture of continuous improvement and celebrated success.
Requirement:
- At least 5+ years of experience as Functional/Business Analyst in IT and/or Healthcare Domain is preferred
- Degree in Information System, Engineering, Healthcare or equivalent is preferred
- Experienced in at least 2 implementation cycle of HIS is a plus
- Has documented user requirements, functional specifications and test cases
- Has experience in healthcare domain
