Looking to hire an IT Engineer, to handle endpoints and applications involves overseeing the management, support, security and optimization of endpoint devices and applications for our diverse range of clients.
- Working Hours: Mon-Fri
- Working Location: Central
- Salary Package: Up to $5.5k (basic) + AWS + VB
You are required to have a deep understanding of endpoint management technologies, application management, excellent troubleshooting skills, and enjoy working in a collaborative environment.
Responsibilities
- Deploy, configure, maintain endpoint devices such as desktops, laptops, mobile devices and IoT devices.
- Deploy, configure, maintain a portfolio of applications ensuring security and optimal performance.
- Monitor applications usage and license compliance, managing software updates and patches efficiently.
- Maintain up-to-date documentation of endpoint and application configurations and management procedures.
- Implementing and maintaining application security measures ensures protection against unauthorized access, data breaches, and various threats, while aligning with corporate policies.
- Implement endpoint and applications security and performance monitoring to maintain the confidentiality, integrity and availability of data and applications.
- Develop and implement automation scripts and tools to streamline endpoint and application management tasks such as deployment, updates, monitoring, and troubleshooting.
- Provide L2/3 support to end users, diagnosing and resolving issues related to endpoint devices, applications, and connectivity.Document troubleshooting steps, solutions, and user support interactions to maintain a knowledge base and improve service efficiency.
- Conduct training sessions or workshops to educate end users on endpoint security, application features, and IT policies.
- Manage relationships with hardware and software vendors, including procurement, licensing, and warranty management.
- Maintain an inventory of endpoint devices, software licenses, and IT assets, ensuring accurate documentation and asset tracking.
- Participate in the development and implementation of IT projects and initiatives related to endpoint and application services.
Requirements
- Bachelor's degree preferably in the field of Information Technology, Computer Science or Engineering.
- 3+ years of experience in endpoint and application management in managed service environment.
- Proficiency in endpoint management tools such as JumpCloud, Clonezilla, or similar.
- Preferably In-depth knowledge and hands-on experience managing applications such as: Google Workspace, Office 365, Active Directory, Adaxes, Atlassian Products, Crowstrike, Jumpcloud, ZenDesk, Slack and MFA security tools.
- Expertise in Windows, macOS, and Linux operating systems, including installation, configuration, and troubleshooting.
- Understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
- Proficiency in scripting languages
- Prefer candidates with the relevant certifications, such as Google Workspace Administrator, Microsoft Certified Solutions Expert (MCSE), ITIL Foundation Certification.
If you are excited with this opportunity and enjoy making things happen, do apply now!
OR
Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J46737" in your email subject for faster processing.
All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.
Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781
