The Role & Key Responsibilities
Job Title: Export Coordinator - 1 year Fixed Term
Location: Singapore
As our new Export Coordinator, you will be responsible for order processing, import and export coordination, and documentation preparation. You will ensure the orders are delivered on time and in full while maintaining a high level of service to both internal and external customers. Additionally, you should possess an open and continuous improvement mindset and always look for opportunities to enhance the export processes.
Your responsibilities will include:
- Process orders accurately, from order receipt through to delivery in line with company processes and agreed timescales.
- Liaise with 3PL to ensure timely despatch to meet customer delivery deadlines. Close liaison with ABV Europe and ABV America on B2B orders.
- Ensure that export documentation is correct and complete to ensure that orders are delivered without customs delays.
- Maintain excellent relationships with both internal and external customer.
- Ensure that questions and queries from customers are answered promptly and necessary actions are co-ordinated.
- Ensure that all customer documentation and records are always up to date and accurately maintained on all business systems.
- Use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in import/export activity and procedures.
- To log and investigate customer complaints in a timely manner with feedback to customers on the investigation and any corrective actions
- Prepare reports and SOP as required by the business and management
What we’re looking for:
- A diploma/degree qualification and/or preferably with at least 1-2 years of working experience in export / logistic / supply chain field
- A person who has a detailed understanding of ERP systems (D365 preferably)
- A person who is customer and result orientated
- A person who is meticulous and with excellent command of English (written and verbal)
- A person who possesses intermediate or advanced MS Excel skills.
- A person who has experience of working with Export documentation/incoterms/customs/letters of credit
- A person who can accept ambiguity and work well under pressure
- A team player and willing to learn, improve and adapt
About The Company
We’re looking for trail-blazers, non-conformists, innovators.
When you join us, you'll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.
About us
We’re AB Vista an animal nutrition technology company offering pioneering products and technical services to the global animal feed industry. We’re part of the AB Agri community of leading animal nutrition products and services businesses.
We’re part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together we’re building a fair, innovative and inclusive culture.
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.
Application Notes
We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.
When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.
Apply today or contact our recruitment team for more information.
Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them
