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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Contract Customer Service Agent (West, Office hours, Chemical MNC) #HRY
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Contract Customer Service Agent (West, Office hours, Chemical MNC) #HRY

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Job Scope

  • Process customer orders/enquiries daily by email, fax, or phone call.
  • Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
  • Coordinate and correspond to customer/sales on the sales order status.
  • Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
  • Handle export shipments for intercompany and direct overseas customers.
  • Prepare the shipping document for Singapore and export shipment.
  • Support in investigations of internal / external complains to identify root cause and provide solutions.
  • Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
  • Ad-hoc duties assigned by manager.


Requirements

  • At least a Diploma in any discipline with 3 years of relevant experience.
  • Logistics knowledge and understanding import/export preferred.
  • Handling chemicals documentations and deliveries.
  • Able to work in a fast pace environment.
  • High level of problem-solving skills; Organized, Quality / Meticulous.
  • Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
  • Proficient in SAP.



Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.


We regret to inform that only shortlisted candidates will be contacted.


EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel


Company Registration Number: Recruit Express Pte Ltd (99C4599)

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