Responsibilities:
- Providing services to clients such as scalp/hair treatments, shampooing, blow dry styling, chemical treatments and processes
- Maintains treatment room appearance, cleanliness and safety standards according to standard operating procedures
- Monitor stock levels of In house products and ensures that par stock levels are maintained at all times
- Update Consultants of customers' scalp and hair condition for follow up
- Emphasizes product benefits and promote home use treatments and products
- Assist clients in the selection of retail products or services for their hair care needs
- Communicate with customers while delivering treatments on the treatment steps, benefits and products (bilingual to communicate with mandarin speaking customers)
- Frequently check with customers to ensure comfort, safety and security throughout treatment/service
- Fill out necessary reports or data at the end of each session
- Assists with washing and folding of all linens used in treatment rooms
- Carry out duties and responsibilities as assigned by management
Requirements:
- Certificate in any discipline
- Experienced in sales with minimum 2 years of relevant experience (preferably in the beauty industry)
- Excellent communication skills and able to communicate with Mandarin speaking customers
- Excellent customer service & sensitive to customers’ needs and pay attention to details
- Strong sense of responsibility and urgency
- Self-motivated
- Able to stand for prolonged periods of time
- Able to commit to retail hours and weekends and public holidays
