Job Description
- Assist in managing daily operations of the hotel club, including the front desk and guest services,
- Ensure that all facilities are clean, well-maintained, and meet quality standards.
- Coordinate with maintenance and housekeeping to address any issues promptly.
- Address guest inquiries, concerns, and complaints in a professional and timely manner.
- Ensure high levels of guest satisfaction and resolve issues to enhance the guest experience.
- Promote club services and amenities to guests.
Reqiurements
- Strong leadership and interpersonal skills.
- Excellent communication and customer service skills.
- Ability to multitask and manage time effectively.
- Problem-solving skills and the ability to handle stressful situations.
