Manage the day-to-day operations
Perform preparation work and properly clean and sanitize all equipment and workplace
Listening to clients' needs to determine their preferences.
Shampooing, cutting, coloring, and highlighting hair.
Performing scalp treatments.
Provide training for all the staff
Monitoring staff performance
Work and shift roster planning for all the staff
Building a personal relationship with clients to ensure return visits.
Handle customers’ complaints and feedback professionally
Sales targets for staff, marketing including social media, merchandising, customer appointments.
Manage shop inventory, balance and audit all reported daily revenues
Good verbal communication.