Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporting our clients from the government and corporate sectors, since Day One,.
Currenlty, our client is looking out for a SAP Specialist, well versed in SAP HCM modules. Candidates whom are comfortbale to start with 10 months contract role are welcome to apply here or email to : [email protected]
Job Scope:
· Log review (covering Applications, Databases, and Operating Systems)
· Account review (covering SAP and non-SAP servers)
· Consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up actions), and submit to Authority within Authority's stipulated timeline.
· Support activities related to log and account/access rights review and management, such as configuration of log events and maintenance of documentation to ensure accuracy and completeness
· Vulnerability and Security Patch Management monitor, mitigate, and remediate security vulnerabilities
Backup Management
· Ensure backup configurations are in compliance with the retention period stipulated in policies, and that annual recovery tests are conducted.
· Constantly track the backup status for SAP and non-SAP servers
· Update the SOP if there is any change in the backup configurations
Technical Change / Service Request (CR/SR) Management
· Shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure, which includes maintaining the required documents in Authority's repository or case management system.
· Consolidate the list of technical CR/SR to update Authority on a monthly basis.
Others
· Shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes where required, such as managing the timeline, coordinating activities among various parties, and reviewing of documentation.
· Support new initiatives, such as onboarding of compliance platform and ticketing system.
Project Management
· Support Authority in project management and administration,
· Support administrative work for CRs.
· Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions, and consolidate approved CRs.
· Monitor the activities to ensure CRs are implemented within agreed implementation timeline.
· Review all quarterly and monthly e-HR KPI for CR/SR impact assessments supervise and train team members
Maintain effective continuity of operations and ensure proper handing/taking over process is done
What you need to have:
1. At least Diploma/Degree in Computer Science, Information System, Science Engineering
2. Good Knowledge of IT Service Management (ITSM) or IT Infrastructure Library (ITIL) and IT Controls and Compliance.
3. Ar least 3 years of working experience in IT.
4. At least 1 year in System Management.
5. Experience in SAP HR projects is preferred.
6. Main Tech Skill : SAP HCM
