Requirement:
- 2 – 5 years of hands-on support experience in BMC Remedy, Control-M.
- Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting
- Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills
- Strong analytical and good problem-solving skills
- Ability to work in a fast-paced and team-oriented environment
- Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.
Good to Have:
- Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred
- Familiar with Geneos, Splunk, PGP, SSL
- Knowledgeable with Workday
