Responsibilities
- Responsible for product design of overseas catering project APP including offline and online ordering.
- Communicate with product development and operation business teams across borders to promote product development, optimization, and implementation.
- Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
- In-depth understanding of user needs, propose and implement improvement plans.
- Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
- Continuously optimize product functions and user experience through data-driven decision-making.
- Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
- Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
- Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction
Requirements
- Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
- More than 5 years of product management experience with product management experience in overseas markets preferred.
- Possess work experience in catering APP or related industries is preferred.
- Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
- Past work experience in overseas brand catering design is an advantage.
- In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
- Familiar with product development processes and agile development methods with excellent project management capabilities.
- Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.