We welcome you to join our friendly-working environment!
A company that emphasize on work-life balance
Job Description:
- Handles incoming calls and walk-in customers with the intent of providing customer satisfaction, retention and extending contact to sell new or additional products or services
- Manage incoming phone calls, emails, messages and chats on social media platform
- Scheduling technicians job
- Liasing with brands key personnel
- Ad-hoc assignments
Requirements:
- Organizational skills
- Telecommunication skills - verbal and written
- Leadership skills for handling both customer and team relationships
- Basic knowledge of home appliances usage
- Able to work as a team
5.5 working days/ week ( alternate saturday off days within staffs)