Company Description
About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.
Job Description
An exciting journey awaits as we open our flagship store in Singapore!
We seek a dedicated & passionate Full Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.
Primary Responsibilities
Customer Service
- Deliver excellent customer service, cultivating a pleasant shopping experience for customers
- Handle daily customer queries & feedbacks with prompt and fitting solutions
- Review and handle returns and exchanges in compliance with company policy
- Contribute creative ideas to build / develop strong regular clientele
Operations
- Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
- Ensure store presentation is consistent with brand image
- Assist in sales plans execution & participation in conjunction of marketing events & promotions
- Inventory replenishment
- Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
- Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
- Operates POS cash register & handles various payment mode with accuracy
- Communicates feedback gathered through in-store activities to supervisors
Other duties
- Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)
- Passionate about the beauty retail industry & customer interaction
- Minimum Diploma holder & 20 years old & above
- Experience in working within the retail environment (Beauty retail is a plus)
- Must be a positive team player who desires to contribute
- Self motivated, open-minded, proactive with high integrity level
- Customer-focused with strong communication and interpersonal skills
- Strong adaptability skills in a fast paced environment
- Possesses problem-solving and planning skills
- Able to work shifts / weekends & public holidays (Total 44 hours per week)
- Language: Fluent in English &/or Chinese, (Korean is a bonus!)
- Able to start in September 2024
If you feel that you are the person that we are looking for, please send us an email and include the following:
- Resume
- A clear picture of yourself
- A short write-up of why you feel that you are the right fit for the role
- Medical & Dental benefits
- Meal Allowance
- Performance Bonus
- Staff discounts
