Responsibilities:
- Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
- Update and maintain the daily attendance records.
- Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
- Update and maintain all Housekeeping files and records.
- Operate the Property Management System (PMS).
- Control and operate the Communication system for all Housekeeping staff.
- Assist in task allocation related to Rooms, Public Area and Care Program.
- Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
- Raise and handle all purchase requests and orders for Housekeeping operations.
- In charge of monthly inventory (Linens & Housekeeping stocks)
- Handle and liaise with vendors
- Assist with the administrative tasks for operation as and when required
- Provide ad hoc assistance to support the operation team
- Assist in handling laundry operation such as guest laundry, linen and staff uniform
- Packing of clean linen and amenities to send to guest room
- Assist in rubbish and soiled linens collection from floor pantry
Requirements
- O Level qualification
- At least 2 years of relevant experience
- Able to perform rotating shifts
- Able to work under pressure and detail oriented
