Responsible for:
We are looking for an enthusiastic Solution Specialist who is passionate with crafting innovative solutions to provide customers new capabilities for improved business outcomes.
These responsibilities include:
working closely with customers to understand their business needs before applying expertise in Data Management, Hyper automation, Low Code and AI-enabled solutions to unlock new business value creating winning proposals with comprehensive statements of work employing in-depth knowledge and experience to design, build and implement technical solutions.
Main Activities & Responsibilities:
(To summarise the overall purpose of the job and principal accountabilities of the job holder)
- Uses business and technical acumen to understand the customer’s business requirements and technical requirements
- Design and build high-quality business solutions using low-code platforms or traditional software development tools.
- Produces code, algorithms, scripts and objects that are efficient, elegant, well structured, maintainable, and easy to understand.
- Design and build robust and reliable integrations between various platforms and components.
- Perform validation and verification to ensure work products meet the design specifications.
- Deploys the solution components for development, testing and production.
- Investigate and troubleshoot issues to find and address defects.
- Supports existing automations and processes, implementing change requirements as part of the change control process.
- Problem-solve issues that arise in day-to-day running of processes and provide timely responses and solutions as required.
- Work closely with the product teams to propose new required features or improvements.
- Supports pre-sales engagements with in-depth knowledge and experience.
- Keeps abreast of emerging solutions and technologies via professional publications, seminars, and symposiums.
- Maintains and grows a continuing trusted relationship with customers.
- Mentors junior or citizen software developers with on-the-job training.
Skills
Required:
He/She has the ability to:
- Quickly get up to speed on unfamiliar technologies and programming languages
- Translate business requirements into viable and scalable applications
- Design enterprise layered architecture applications
- Tackle complex technical challenges according to project needs
- Assess existing applications in performance, architecture, and development best practices
- Guarantee project quality in design-time by enforcing development best practices
- Apply deep and wide technical skills in architecture patterns, solutions design and web application performance
- Develop web applications, project manage successful delivery, provide excellent maintenance and support for these applications
- Multi-task, organize, and prioritize work
- Proficiently use web and mobile development languages: HTML, CSS, UX and UI design, JavaScript, Relational Databases, .Net, VB, C# Sharp, ALM and APM practices and tools
He/She possesses:
- Presales accomplishments with solutions involving applications, infrastructure, and integration.
- Excellent interpersonal skills and communication skills.
- Practical Hand-on knowledge in 2 of these emerging areas: Data Management, Hyper Automation, AI or Low Code Development platform
Experience (Includes Years of experiences and both technical/functional and behavioural competencies) :
- 3 years of experience in information technology; covering design, development, and integration demonstrating the ability to articulate complex technical matters to non-technical individuals.
- 2 years of software integration experience with applications, data, and infrastructure involving cloud platforms
- 3 years of application development and configuration for business-critical applications; configuring, debugging, and systems integration including forms, reports, underlying logic, databases, and interface components as a developer.
- Solid practitioner knowledge on methods and tools for delivering application engagements.
Education/ Professional Qualifications Requirements:
- Bachelor’s Degree in Computer Science, or equivalent
- Academic success