About Our Client
- Vehicle Manufacturer
- Monday to Friday, 8.30am to 5.30pm
Job Descriptions
- Research: Conduct thorough market research to understand customer preferences, market trends, and competitive landscape aftersales
- Data Analysis: Analyze data using statistical tools and software (NPS) to derive meaningful insights and reports
- Customer Insights: Gather and analyze customer feedback, with a focus on Net Promoter Score (NPS). Provide actionable insights to improve customer satisfaction and loyalty
- Report Preparation: Prepare comprehensive reports and presentations to communicate research findings. Present insights and recommendations to management and stakeholders
- Strategy Development: Collaborate with marketing and product teams to develop strategies based on research findings. Support the creation of marketing plans and campaigns
- Competitor Analysis: Monitor and analyze competitors' activities and market positioning.
Provide competitive intelligence to support strategic decision-making
The Successful Applicant
- A Diploma/ Degree in marketing, business, engineering, statistics, or a related field is preferred
- Experience in similar function, ideally within the automotive distributor or dealer industry
- Proficiency in data analysis and familiarity with NPS methodology
- Proficiency in biligual - English and Mandarin (Both spoken and written) to deal with China market
- Experienced in IT/ Software knowledge is an additional plus
Please submit your updated resume by using the APPLY NOW button
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to CSearch Pte Ltd’s PDPA and e2i’s PDPA.”
CSearch Pte Ltd | 24C2261
Cheryl Lee Jin Ling | R22103993
