Responsibilities
- Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
- Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
- Establish contacts with house guests/ long staying guests and renders assistance when neccessary
- Make courtesy calls to guests
- Requisite and keep stock of promotional materials for daily operations
- Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements
- O-Level or equivalent
- Willing to perform rotating shifts
- Positive attitude with outgoing personality and good communication skills
- Experience in hospitality and knowledge of Opera will be advantageous
