Overview (Summary of Role):
The Network Engineer is responsible for analysing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components. The incumbent performs a wide variety of evaluation, maintenance, installation and training tasks to ensure the computer network performance meets the satisfaction of the Company and users. The incumbent also provides direction, information and recommendations on network configurations and installations.
Responsibilities:
- Responsible for Network related incident and change management.
- Responsible for the commission, de-commissioning and tech refresh of network devices.
- Facilitate in problem solving and collaboration.
- Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements.
- Provide firmware updates for network devices.
- Ensure network infrastructure complies with security policies.
- Prepare and maintain assets to ensure availability and update of capacity reports.
- Update process and procedural documents.
- Any other ad-hoc duties as required or assigned.
Requirements:
- Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent.
- At least 5 years of experience in administration and implementation.
- Good knowledge of the following, but not limited to:
o Firewall technologies (high availability, virtual firewall concept)
o IP load balancer
o Distribution and core switches
o Router configuration (high availability)
o LAN and WAN administration
- Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective.
- Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems.
- Proficient in troubleshooting skills.
- Effective communication skills.
- Self-driven and ability to work independently.
