Responsibilities:
- Provide operational support on Network Data, wireless and Voice
- Travel to branches and office incase needed to troubleshoot Data, wireless and Voice issues
- Coordinate with vendors for troubleshooting
- Maintain the Network Data, Wireless and Voice device inventory
- Monitor the devices in the monitoring tool, up/down, regaular config backup, etc
- Execute tech refresh on absolete devices
- Prepare and maintain the Voice extn tracker New Extn assignment, Extn deletion, Extn re-assignment and properly document in the tracker.
- Wireless monitoring and troubleshooting, in the event of user complains Value adds on the network data, wireless and voice architecture.
Requirements:
- 3-6 year’s implementation experience in Network Data, Wireless and Voice
- Understanding of networking protocols
- Diploma/Degree in Information Technology, Management or related field, and/or advanced networking certifications.
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Solid understanding of network & security technologies:
- Hands-on network configuration experience with Cisco etc.
- Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
- Basic level understanding of Cisco Routing and Swicth/Data networking skill, including DHCP, QoS, IP routing protocols.
- Role is located in Jurong
