Responsibilities
Main responsibilities includes Client static data maintenance, Fees management, Account Opening / Closing checks, E-Services setup and to drive continuous process improvements.
- Ensure accurate and timely delivery of the department’s tasks, keeping data privacy and security.
- Recommend improvements on process workflow
- Perform reviews of change maintenance request related to KYC (e.g. change of structure, beneficial owner, authorized signer etc.)
- Perform account update and changes per inter department / client’s instruction i.e. address proof, passport / IDs submission, blocking and unblocking, classes update
- Process online banking account opening process including distribution of token/password and letters.
- Account opening including reviewing account opening application forms and documents
- Performs account closure including pre closure checks
- Handling returned mails process, including communication with Front Office till resolution of issue
- Open and manage outstanding document issues, i.e. CRM issue
- Handling Audit confirmation / Reference Letter requests
- Performing 3 way callbacks
- Taking part in internal project / working discussion as department SME
- Generate reports and perform updates according to requirements
Requirements
- About 3 to 5 years of relevant working experience.
- Good interpersonal and communication skills
- Knowledge of Avaloq is beneficial
- Well organized and attention to details
- Able handle multiple tasks simultaneously
- Good computer skills (Words / Excel / Outlook)
- Strong analytical and evaluation skills and attention to details
We apologize that only shortlisted candidates will be contacted. Thank you.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)
