Quality Manager

Designation : Quality Manager

Working Hours & Days : 8:30 am – 5:30 pm, Monday – Friday

Work Location : 65 Airport Blvd #01-13 Changi Airport T3 Singapore 819663

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Important Note: Please read the full Job Responsibilities & Requirements very carefully before deciding whether you have the skills, knowledge, and experience that we are looking for (as stated below).

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WHO WE ARE:

Ever wonder who brings the entertainment to your flights?

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

Panasonic Avionics Services Singapore Pte Ltd (PACSS) is Panasonic Avionics Corporation’s Centre of Excellence in Asia-Pacific for the maintenance of in-flight entertainment and connectivity (IFEC) systems and repair of components produced by Panasonic Avionics.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas, such as background, culture, gender, ways of thinking, skills, and more.

If you want to learn more about us, visit us at www.panasonic.aero

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JOB SUMMARY:

Responsible for all quality matters in the Maintenance Services. Responsible for the development and administration of the quality and safety system to ensure compliance with the airworthiness requirements. Direct responsibility for all matters affecting airworthiness and regulatory requirements.

KEY RESPONSIBILITIES:

Quality and Regulatory Compliance :

• Ensure quality compliance with the aviation regulatory requirements and PAC quality policies and procedures. Maintain a quality system that is in compliance with the various aviation regulatory requirements such as SAR145, FAR145, EASA145, CCAR145, etc.
• Provide guidance and support to other departments in areas of quality and certification, such as FAR Part 21.
• Ensure that the scope of work is carried out per requirements and submit the new scope of work to relevant aviation authorities for approval.
• Establish and monitor the customers’ satisfaction or dissatisfaction or complaints on matters related to quality.
• Ensure compliance with the requirements of the Safety Management Systems under the various relevant airworthiness authorities.
• Ensure compliance with the requirements of the Workplace Safety and Health regulations as part of the safety committee.
• Establish and maintain the various exposition and manuals in accordance with the regulatory requirements.

Auditing:

• Focal contact for external quality auditors including customers’ quality auditors and aviation authority inspectors. Implement an independent quality audit program in which all quality and maintenance procedures are reviewed at regular intervals.
• Any observed non-compliance or deviation from standards is to be brought up to the attention of the person concerned via his/her supervisor, with a time scale for corrective actions to be completed.

KEY QUALIFICATION:

• Diploma/ degree in Engineering discipline.
• 8 years in a supervisory capacity in quality assurance in an aerospace/ aircraft maintenance environment.
• 2 years of direct staff management in a quality assurance environment in an aerospace/ aircraft maintenance environment.
• Possess a valid CAAS SAR 66 Category B2 license.

KEY KNOWLEDGE & SKILL REQUIREMENTS:

• Preferably holding a Lead Auditor certificate
• Possesses a high level of confidence and is capable of making logical and tough decisions.
• Good communication skills to interface with different levels of employees in the organization as well as external auditors.
• Familiarity with FAA, EASA, CAAS and other relevant Airworthiness Authorities’ requirements and compliance requirements for all aviation legal, safety and health regulations.
• Understanding of international shipping and INCOterms.

KEY REQUIRE CHARACTERISTICS:

Effective Communication:

• Ability to communicate effectively and professionally across all organizational functions and levels.
• Strong written and verbal communication skills to interface with different levels of employees and external auditors.

Interpersonal Skills:

• Strong negotiation and interpersonal skills to interact and work with customers, suppliers, and regulatory bodies.
• Ability to provide guidance and support to other departments in areas of quality and certification.

Attention to Detail:

• Great attention to detail with good problem-solving skills.
• Ability to identify non-compliance or deviations from standards and take corrective actions.

Analytical Thinking:

• Ability to analyze complex data and processes to identify areas for improvement.
• Skilled in using data to drive decisions and implement effective quality management strategies.

Compliance Focus:

• Thorough knowledge of local and international aviation regulations and standards.
• Commitment to maintaining and enforcing compliance with all relevant regulations.

Integrity and Ethical Standards:

• High ethical standards and integrity in all quality management practices.
• Commitment to upholding the company’s values and ensuring ethical compliance.

Independence and Initiative:

• Ability to work independently with minimum supervision.
• Self-driven, assertive, and able to take initiative in ensuring compliance with regulatory requirements.

Teamwork:

• Ability to work well in a team setting, collaborating with other departments and external auditors.
• Capacity to support and guide team members in maintaining quality and compliance standards.

Decision-Making:

• Possesses high level of confidence and capable of making logical and tough decisions.
• Ability to establish and maintain the various exposition and manuals in accordance with regulatory requirements.

Technical Proficiency:

• In-depth understanding of technical aspects of aircraft maintenance and quality assurance.
• Ability to stay updated with the latest industry standards and technological advancements.

Crisis Management:

• Ability to effectively manage and resolve crises or unexpected quality issues.
• Strong problem-solving skills to handle emergency situations calmly and efficiently.

Continuous Improvement Mindset:

• A proactive approach to continuously improving quality processes and systems.
• Ability to implement and manage quality improvement initiatives.

Project Management Skills:

• Competence in managing multiple quality-related projects simultaneously.
• Ability to plan, execute, and oversee quality initiatives from start to finish.

OUR PRINCIPLES:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

WHAT WE OFFER:

At Panasonic Services Singapore Pte Ltd, we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Employee reimbursement of Medical, Dental, Vision Care, and Health Screening.
• Insurance Coverage for employee + their spouse and children.
• 13-month Bonus and annual performance bonus.
• Training is provided internally and externally.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the job’s essential functions with or without reasonable accommodation.

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Interested candidates, please send your latest updated resume by clicking "Apply Now".

Please include the following in your resume:

1. Earliest availability
2. Reason for leaving the last position (if applicable)
3. Current/last drawn salary
4. Let us know why you're a good fit for this role

Our apologies; only shortlisted applicants will notified.

Thank You for Applying! Take Care and Stay Safe!