We are a beauty and wellness salon. Join our family now
Roles & Responsibilities
- Develop and implement strategies to meet and exceed sales targets.
- Monitor sales performance and analyze key metrics to identify areas for improvement.
- Create promotional and marketing plans to drive revenue and attract new clients.
- Maintain a strong understanding of all spa products and services to effectively sell and promote them.
- Oversee daily spa operations to ensure a seamless and high-quality customer experience.
- Manage staff schedules, appointments, and workflow to maximize efficiency.
- Ensure the spa is clean, well-maintained, and compliant with health and safety regulations.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Manage inventory levels and order supplies as needed to ensure smooth operations.
- Manage the spa’s budget, including expenses, payroll, and sales tracking.
- Prepare reports and present them to senior management.
- Maintain accurate records of client treatments, sales, and inventory.
Qualifications:
- Minimum qualification : Diploma holder, with a good command of English and mandarin.
- Minimum of 2 years of experience in a management role within wellness industry.
- Proven track record of meeting sales targets and driving revenue growth.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of health and safety regulations in a medical spa setting.
- Full-time position requiring flexibility in hours, including evenings and weekends as needed.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
