• Resolve production incidents in a smooth and timely manner with minimal impact to business
• Put in controls and checks in place to monitor and smooth the functioning of production systems
• Investigate and understand the cause of defects raised.
• Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.
• Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and it initiatives.
• Interacts with members and other functional teams including members of the offshore team
• Work with team members participating in shadowing and training activities
• Adhere to information controls and security frameworks/ procedures, including change and incident management process
• Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting
• Candidate is expected to work in extended hours (shifts & weekends) on the need basis.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Day-to-day delivery and support of key treasury systems/initiatives
• Work efficiently and prioritize system enhancement/upgrades
