Your new company
This is a renowned manufacturing company with a strong presence and branding.
Your new role
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Ability to support 4-5 global key accounts within APAC within B2B environment
What you'll need to succeed
- Exposed to 4-5 global key accounts within APAC is highly advantageous
- Having customer experience within manufacturing organisations is highly preferred
What you'll get in return
This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D
