about company
I am currently working with a hedge fund startup backed by Blackstone and several other large fund managers. Our team is expanding rapidly. 3 rounds of interview process. Need to work on US timezone 9pm to 6am for the start. Once the team expands, you will switch to SG working hours.
about job
• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
skills and requirements
• Experience in financial technology support, preferably in a hedge fund or investment bank environment.
• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Familiarity with SQL, APIs, and trading protocol
To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)
