Founded in 2008, Chamoon Royale has been focused on fresh, high-quality ingredients, attentive and meticulous service, and a naturally elegant dining experience. Our goal is to create a high-quality dining experience and atmosphere that is perfectly suited for business banquets and gatherings of high-end clientele.
Job Description
We are seeking a passionate and experienced Service Manager for our first outlet in Singapore! The ideal candidate will excel in operational efficiency, staff management, and customer service. You will play a crucial role in ensuring our guests have a delightful dining experience.
Key Responsibilities:
- Oversee and coordinate all aspects of dining area, ensuring smooth and timely operations.
- Assist in overseeing daily restaurant operations, ensuring high standards of food quality, service, and customer satisfaction.
- Manage and train staff to deliver exceptional service.
- Assist in development and implementation of operational procedures and systems for the outlet.
- Assist in managing inventory and budgets .
- Ensure compliance with food safety regulations and maintain high standards of cleanliness.
- Continuously improve operational efficiency and guest experience based on performance metrics and customer feedback.
- Provide mentorship to junior management staffs.
Qualifications:
- Proven experience in restaurant management, expecially on dining area operations
- Prior experience as a manager in large dining groups (e.g., Haidilao, Paradise Group, Putien) preferred
- Excellence in team leadership and staff development
- Knowledge of local F&B regulations and licensing procedures
- Fluency in Mandarin and English
What We Offer:
- Opportunity to be part of a brand that's redefining high-end Sichuan Hot Pot
- Competitive salary and benefits package
- Growth Opportunities: Be part of our exciting expansion plans to open additional new stores in Singapore. Potential for career advancement as we grow, including opportunities to manage multiple locations or take on regional roles
