With your assistance, operations would flow smoothly and frontline team members guided by you together with the Food and Beverage Manager will show consistency in ensuring maximum guest & employee satisfaction. As Food and Beverage Supervisor, you are responsible for planning, organizing, directing, training and controlling the Food & Beverage operation and administration while motivating team members.
A little taste of your day-to-day
Everyday is different, but you'll mostly be:
- Assist Manager with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting, On-The-Job trainings)
- Communicate regularly with team members and build good relations
- Handle guest complaints professionally and record feedback regularly to respond timely
- Make conversation with guests during their order and find out their preferences to build a rapport
- Manage food and beverage costs while actively pursuing cost saving measures
- Handle all sales and to account for all guest checks
What we need from you
- Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field
- 4+ years’ related experience, including management experience
- Must speak local language
- Must obtain certifications or permits as required by local governmental agencies.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
