Responsibilities:
- Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients.
- Process transaction and sending of client instructions within stipulated SLA/deadline and in accordance with the procedure with high accuracy.
- Serves as the primary point of contact for internal stakeholder and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Collaborate closely with colleagues across location to improve efficiency, address any knowledge gap and critical issues.
- Identifies, investigates, and resolve problems in client accounts or company records.
- Act as first level of escalation from team members
- Engage in projects and initiatives.
Requirements:
- Degree holder in Banking, Finance or in any related majors
- 1-2 years of total work experience preferably in securities operation and at least some experience in performing a checker role.
- Excellent attention to detail, flexible and have the drive to be successful while working in a dynamic and challenging environment.
- Meticulous with high level of accuracy and productivity
- Understand complex operational process from a front to back perspective and securities market requirements.
- Control focused with good understanding of operational risk impact.
- Able to communicate effectively across all levels and team in different location.
- Ability to prioritize, multi-task and work under time pressure.
- Ability to learn quickly and take responsibility for own learning and development.
Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.
