Position: Technical Support Officer (Contract Renewable)
- Working Location: Ubi, MacPherson MRT
- Salary Range: up to $2500 + 120 Transport Allowance + AWS +VB
- Working Hours: Shift Hours (7am to 4.30pm / 2pm to 11pm)
Responsibilities
- Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
- Perform remote troubleshooting on the ticketing kiosks if required.
- Coordinate and work with maintenance team and station staff in:compiling fault data for ticketing kiosks and generate reports.
combining and rearranging data from source documents where required.
Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
- Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
- Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
- Generate backend reports of the ticketing kiosks for investigation purposes.
- Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
- Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
- Any ad-hoc additional duties as instructed if required.
Requirements: - Nitec in Engineering or any other relevant field.
- Proficient in Microsoft Office (especially in Excel).
- Possesses high accuracy in processing information.
☎️ Whatsapp +6588278652 (Hym)
Goh Hym Yien Reg No: R24121939
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
