Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment solutions through its dollarDEX and Navigator platforms. The mobile-first Singlife Account – with a Singlife Debit Card – allows customers to save, spend, earn and be insured all in one app.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance, affirming its commitment to finding a better way to sustainability.
First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.
Responsibilities
Business Intelligence and reporting management
- Leverage data visualization tools such as Qlik, coupled with advanced Excel proficiency and strong business knowledge to deliver accurate, timely and automated reports and data feeds on production premium, persistency ratios to key Distribution stakeholders (both internal and external).
- Support error-free regulatory reporting requirements of both internal and external stakeholders.
- Timely escalation of critical data issues to management with effective follow up and follow through for interim and long-term resolutions.
- Ensure timely and effective responses to enquiries on reporting from all partners.
Support transformation through identifying opportunities to streamline and automate reporting by harnessing the capabilities of data visualization tools to improve quality, turnaround time of reporting and value-added observations.
Compensation management
- Scope includes commissions and tactical and strategic arrangements such as incentives and conventions.
- Timely escalation of critical commission issues to management with effective follow up and follow through for interim and long-term resolutions.
- Ensure timely and effective responses to enquiries on commission and incentives from all partners.
- Accurate incentive performance tracking and incentive entitlement computation for all strategic firm-level distributor's programs and tactical seller-level campaigns.
- Ensure accurate and timely fulfilment of programs and campaigns.
Collaborate with stakeholders on enhancements on processes and reports to bring value to stakeholders.
Ensure compliance with all applicable laws and regulations relating to the above functional activities.
Experience
- 2 years of working experience with a focus on management/sales reporting and analysis.
- Experience in life insurance industry (insurance practices, operations, work processes) ideally preferred.
- Knowledge and experience:
- Developing dashboards and automated reports using data visualization tools such as Qlik SaaS & Reporting.
- Familiarity with Oracle SQL for data querying and transformation.
- Experience with data ETL processes.
- Proficiency in Excel, including VBA and Macro skills (a plus).
- Agile mindset, open to new ideas and cope well with changes and tight timelines.
- Strong analytical skills and meticulous attention to details.
- Ability to build strong working relationships with people at all levels.
- Effective oral and written communication skills.
Education
- Academic: Bachelor’s degree (preferably in Finance/Business/Computer Science/Data Science)
