Key Responsibilities
For Calypso bonds back office and GPS application:
Application monitoring responsibilities
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.
Incidents and Requests management (business users and others IT teams)
- Provide level 2-application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents affecting several teams.
- Night on-call duty for batch incidents or New York business high priority requests (rotating schedule within the team).
Problem management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- As a Leader for the team, coach more junior team members as required.
Change management
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).
The candidate may be cross-trained to support other applications within the scope of the team, i.e. Apex (front office) or Murex (back office).
Qualifications and Profile
- Minimum 9 years hands on experience with Calypso as a back office.
- Basic knowledge of Java, PL/SQL & Linux.
- Experience on Calypso versions higher than v13.
- Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
- Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
- Experience with regulatory reporting HRF, NORIA, MMSR.
- Willing to do On-call rotation with team mates to cover night and week-end support.
Soft skills:
- Very good communication skills and keen to work with business users.
- Excellent analytical and problem solving skills.
- Proven ability to work individually under pressure.
- Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.
Education & Work Experience
- Master’s degree in relevant specialties (IT, finance).
- Minimum 7 years working experience in relevant roles.
Shift Timings
- ASIA time zone : 9am – 6:30pm SGT or 11pm – 8:30pm
- On-call rotation with team mates to cover night and week-end support.
Interested applicants, please email your resume to Shaun Quek Yew Meng
Email: [email protected]
CEI Reg No: R1660732
EA Licence No: 99C4599
