- Develop organisational direction for cross-centre partnerships and delivery of services.
- Develop strategic long-term plans to improve the quality of learning environments.
- Drive cross-centre partnerships to enhance initiatives and programmes.
- Drive improvements on systems, processes, operations and risk management initiatives including digitalisation.
- Drive the implementation of the recruitment strategies.
- Establish new or revised policies, procedures and standards.
- Establish processes to improve programmes.
- Lead development of centre programmes and initiatives.
- Manage escalated feedback from stakeholders.
- Manage staff performance.
- Oversee staff development, training and mentorship programmes.
- Oversee student enrolment for the centre.
- Prepare annual work plans and budget plans.
- Report student statistics to the relevant agencies.
- Review manpower plans for approval.
- Set centre's directions for engagement with families, community and other stakeholders.
- Set the centre's Key Performance Indicators (KPIs).
- Set the strategic direction for the centre.
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