Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.
Key Responsibilities:
- ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
Troubleshoot and resolve issues related to ERP software.
Customize ERP modules to align with business processes.
- Inventory Management:
Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
- Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
Generate reports and analyze data to support decision-making.
- Process Improvement:Identify areas for process improvement and work with teams to implement changes.
Assist in the development and documentation of business processes and procedures.
- Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
Coordinate with IT and software vendors to address system-related issues.
Skills and Qualifications:
- ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
- Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
- Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
- Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Experience:
- Previous experience in administrative support or a similar role.
- Experience working with ERP systems in a professional setting.
- Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).
Requirements:
- Diploma / Degree
- Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
- Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
- Must be a team player.
- Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
- Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
