About FOMO Pay
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.
As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:
➢ FOMO Payment - One-stop digital payment solution for merchants, corporates and financial institutions
➢ FOMO iBank - Facilitate businesses’ everyday requirements for transactional banking needs
➢ FOMO Capital Markets - One-stop digital asset services provider bridging Web 2.0 & Web 3.0
Key Responsibilities:
- Work closely and provide assistance to the Digital Payments Business Development team
- Assist in onboarding merchants with various payment methods
- Ensure the timely and successful delivery of our service according to the merchants’ requirements
- Troubleshoot and resolve merchant issues by liaising with the internal team
- Assist in data entry, maintenance, and analysis of operational data, ensuring data accuracy and integrity for reporting purposes
- Engage in collaborative partnerships with diverse payment partners to facilitate the onboarding process
- Assist in the creation and maintenance of operational documentation, including standard operating procedures (SOPs) and process manuals
- Assist in payment deployments to merchants if required
- Assist in other ad-hoc duties assigned
Requirements:
- Ability to converse well in English and Chinese to liaise with English and Chinese-speaking merchants
- Strong logical thinking and organization skills
- Strong communication and relationship-building skills
- Resourceful and independent with good problem-solving skills
- Ability to multi-task and work effectively and efficiently in a fast-paced environment independently with minimum supervision
- Proficient in Microsoft Office Suite (Excel, Word and PowerPoint)
