Job Description
- Provide memorable luxury in-store customer service experience.
- Attract new customers and develop a customer database.
- Consults with customers to discover their needs by exploring customer preferences.
- Create opportunities for customers to experience multiple brands, products through demonstrating relevant yet personalized mix and match options.
- Anticipate and observe customers expressed and unexpressed needs and wants and responds
- appropriately to exceed customer expectations
- Resolve customer issues or complaints with empathy, while adhering to customer service policies such as alteration, damage, and repair, global return policies, etc.
- Drive and perform onsite audits of store physical inventories
- Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
- Adhere to store operations and time and attendance policies and standards.
Job Requirements
- Possess professional education certification in any field
- Minimum 1 year of working experience in the retail/fashion role
- Excellent communication skills, independent and a team player
- Comfortable with retail hours
- Basic (up to $3.2K) + Commission + Incentive
