Position: Customer Service Executive
- Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800
Job Requirements:
- Experience in hand-on permits and permit declaration
- Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
- With permit declaration through Tradenet is preferable
- Proficient in MS Word & Excel
- Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
Job Duties:
- Handles all clients inquires, concerns and complaints in a professional manner
- Monitor shipments with contractors and vendors and update both internal & external stakeholders
- Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
- Collaboration with all departments to better address clients needs, providing regular updates to higher management
- Assist in the preparation of Pricing & Quotations
- Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
- Upselling company products and identify new business opportunities through clients’ referrals
Chin Wai Loon Reg No: R24121618
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
