The Warehouse Coordinator plays a critical role in managing various tasks associated with afternoon operations. This position supports multiple in-building functions, including Dispatch, Delivery Change Request, COD, and internal delivery (same building).
Key Responsibilities:
- Afternoon cycle Sort and Load: Coordinate and manage the sorting and loading processes.
- Damage Inspection: Inspect, repack, and follow up on in-building damages. At times, onsite inspections might be required.
- Inbuilding Pickups and Deliveries: Handle internal customers pickups and deliveries (same building)
- Night Dispatch: Manage night dispatch, Delivery Change Request, self-lodge, and sorting the undeliverable packages.
- Shuttle Support: Ensure the afternoon and evening export shuttles are timely, and no volume is left behind.
- Undelivered Packages Follow-Up: Follow up with customers to try to get these out for delivery again.
- Warehouse Scanning: Perform warehouse scanning as needed.
- Supervisory Backup: Serve as a backup for the PM Assistance Supervisor during absences.
- Ad-Hoc Tasks: Share self-lodge and self-collect tasks, cover for onsite when necessary.
Required Knowledge and Skills:
- Dispatch: General Singapore dispatch knowledge.
- Computer Literacy: Strong computer literacy and ability to quickly learn new systems.
- Physical Requirements: Ability to carry up to 20kg, although this is not required frequently (50% deskbound).
- Work Attitude: Diligent with a strong work ethic.
- Customer Service: Ability to communicate effectively with internal and external customers, demonstrating a customer-oriented attitude. Good email and phone etiquette
This is a fully on-site role. You will be required to work 5.5 days per week (Alternate Saturday). Working hours are 11.30am to 10pm (Mon-Fri) and 1pm - 5pm (Sat).
