Job Responsibilities:
- Manage a team of warehouse staff in performing daily warehouse activities, inbound and outbound, returns and inventory control
- Plan and organize manpower and deploy them effectively to maximize productivity to meet key performance indicators
- Conduct periodic cycle count activities and ensure good control of inventory to maintain high accuracy and accountability
- Effective communication with up and downstream stakeholders, e.g. clients, carrier broker and internal supporting functions
- Prepare performance data/KPI reporting requirements for MBR meetings
- Follow up with customer inquiry and provide information about services, products and orders status
- Resolve all service level issues in a timely manner and maintain strong customer relationship
- Review of current work processes to drive continual improvement to optimize operating cost, inventory accuracy, efficiency and control of stock losses and damages
- Handle employee performance management, staff development and disciplinary matters
- Ensure compliance on quality, security, health & safety practice/guidelines
- Maintenance overall cleanliness and tardiness within the warehouse
- Perform other tasked as assigned
Job Requirements:
- Possess a Degree / Diploma in any discipline
- Minimum 3 years of relevant working experience in Contract Logistics/Healthcare industry
- Good knowledge of MS office, SAP and Warehouse Management System
- Good problem solving, interpersonal skills and leadership qualities
- Proven ability to work well independently
