Job Description & Requirements
Essential Duties and Responsibilities:
The core duty of the Cancer Navigator (Young Heroes Cancer Care/Adolescent & Young Adults Cancer Care) is to provide care and support for registered cancer patients through psycho-social interventions which contribute to patient’s overall well-being and improved quality of life. The term ‘client’ will be used to refer to cancer patients registered in the cancer care program.
- Identify client’s needs depending on which stage they are in the cancer journey (newly diagnosed, actively receiving cancer treatment, palliative/end-of-life, survivorship)
- Provide psycho-social and emotional support for clients through regular check-ins/home visits
- Link clients with relevant and suitable resources and services (such as financial assistance, food rations, transportation, mobility equipment, medical consumables etc.)
- Follow up with community partners to ensure continuity of care after referrals
- Refer client for counselling, and spiritual or mental health support as and when the needs arise
- Provide information or coordinate for clients to receive psychoeducation from medical/healthcare practitioners which could help them have better understanding of the cancer diagnosis, and its treatments and side effects
- Provide psychosocial and emotional support for caregivers/family members
- Maintain relationship and communicate frequently with clients and caregivers to assess their coping as they navigate their cancer journey
- Advocate for the needs of cancer patients and create awareness on cancer through community programs and publicity campaigns
- Document case recordings according to interventions provided for the client
- Facilitate support group session
- Carry out assigned administrative or coordinating duties
Education and/or Work Experience Requirements:
- Minimum Diploma in Social Service, Community Health, Counselling, Psychology, Nursing (part-time undergraduates or post-graduate students and mature mid-career switch individuals are welcomed to join the team)
- Demonstrated experience in case management and supporting people impacted by illnesses/multiple adversities
- Skills in demonstrating warmth and empathy to individuals impacted by illnesses/ multiple adversities
- Interest in providing support for individuals/families from the lower socio-economic status
- Open to work with clients of various age groups (children, adolescents, young adults, middle adults, older adults)
- Good verbal and written communication skills
- Knowledge and skills in photo/video editing is a bonus
- Can work well in a team
Physical Requirements:
What is physically required to perform the daily tasks and job duties? Be specific. Some examples are:
- Ability to coordinate logistical requirements for in-house and external programmes
- Able to work on weekends as required by supervisor if the need arises (for outings with clients, support group sessions
- Ability to travel for home-visits
