Creating a job posting for a Shop Sales Manager in a hotel involves detailing the specific responsibilities, qualifications, and benefits associated with the role. Here’s a comprehensive template you can use:
Job Posting: Shop Sales Manager in Hotel
Job Title: SHOP SALES MANAGER
Location: SINGAPORE
Company: DHIYA INTERNATIONAL PTE. LTD.
About Us:
DHIYA INTERNATIONAL PTE. LTD. is a premier hospitality destination known for its exceptional service and luxurious amenities. We are committed to providing our guests with an unforgettable experience, and our retail shop plays a crucial role in enhancing their stay. We are looking for a dynamic and experienced Shop Sales Manager to oversee our retail operations and drive sales.
Job Description:
The Shop Sales Manager will be responsible for managing the hotel’s retail shop, ensuring excellent customer service, and maximizing sales. This role involves overseeing daily operations, managing inventory, training staff, and developing sales strategies to meet revenue targets.
Key Responsibilities:
Manage the daily operations of the hotel’s retail shop, ensuring a high level of customer service and satisfaction
Develop and implement effective sales strategies to achieve revenue targets
Supervise, train, and motivate the sales team to ensure they meet performance goals
Maintain optimal inventory levels, manage stock, and coordinate with suppliers to ensure product availability
Create attractive product displays and ensure the shop is visually appealing
Handle customer inquiries, complaints, and feedback in a professional and timely manner
Analyze sales data and market trends to identify opportunities for growth and improvement
Collaborate with other hotel departments to promote the retail shop and its offerings
Ensure compliance with all health and safety regulations and hotel policies
Qualifications:
Proven experience as a Sales Manager or in a similar retail management role, preferably in a hotel or hospitality environment
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to develop and implement effective sales strategies
DIIPLOMA OR BACHELOR DEGREE