Job Description
Requirements Gathering:
Collaborate with project to gather and analyse business requirements, ensuring a thorough understanding of their needs and objectives.
Salesforce Configuration:
Assist in configuring Salesforce solutions based on project requirements and best practices.
Salesforce Testing:
Conduct comprehensive testing of Salesforce applications, including unit testing, integration testing, and user acceptance testing (UAT), to ensure functionality and quality.
Documentation:
Create and maintain detailed documentation of business requirements, process flows, and system configurations.
Stakeholder Management:
Engage with stakeholders at various levels to communicate findings, provide updates, and recommend solutions.
Training and Support:
Provide training and ongoing support to end-users to maximize adoption and utilization of Salesforce solutions.
Continuous Improvement:
Identify opportunities for process improvements and system enhancements to optimize Salesforce functionality.
Requirements
Education:
Bachelor’s degree in business administration, Information Technology, or a related field.
Experience:
Minimum of 2 years of experience in business analysis and consulting, with a strong focus on Salesforce.
Proven experience in Salesforce testing methodologies and tools.
Salesforce Skills:
Proficiency in Salesforce configuration, administration, and reporting.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are a plus.
Technical Skills:
Familiarity with Salesforce development processes (Apex, Visualforce, Lightning) is advantageous but not mandatory.
Analytical Skills:
Strong analytical and problem-solving skills with a keen attention to detail.
