Job Responsibilities:
- Manage and develop both retail stores
- Manage career development for all team members and coordinate relevant training, including Product knowledge and Customer Service Standard.
- Manage and control the stock of all boutiques and work closely with Merchandising to ensure that stock replenishment, stock rotation and seasonal sell through objectives are met, while maintaining stock levels as determined by Headquarters
- Oversees the Systems, Internal Controls and Procedures, ensure store operation smoothness
- Participate in stores’ revenue and operating expenses forecasting, monitor and analyze the actual performances
- Prepare monthly reports related to analysis of Actual Sales
- Clearly communicate sales objectives and KPI’s; monitor related performances / achievements.
- Communicate with Headquarters and local marketing team to derive local market strategy planning
- Ensure prompt and adequate handling of customers’ complaints, special requests, or comments.
- Any other ad-hoc duties assigned by management
Job Requirements:
- Degree in Business Studies, Retail Management, and any relevant field
- Minimum 5 years of working experience in the same role with regional capacity
- Good analytical, meticulous,and problem-solving skills
- Excellent communication, leadership, and people management skills
