Join Our Growing Team!
The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.
Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.
With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.
Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.
Job Scope for Management Trainee
- Direct contact point between workshop, customer and supplier
- Coordination with workshop team and other department (i.e. Operation, Leasing/Sales department, etc…)
- Assist, recommend, improve, handle and support the workshop on its day-to-day administration/operation workflow procedurals, customer service, data entry, invoicing, accidents claims, new project and internal control
- Handle customer request and issue work order, customer feedback and coordination work
- In charge of appointment booking and scheduling of job
- Handling of incoming call and outgoing call, including email
- Carry out data entry, document filing and organize orderly
- Managing inventory including keeping track and ordering of spare parts
- Liaising with customers, vendors, suppliers & partners
- Issuing quotation, invoice, cheque and collecting payment from customer
- Update, record and administer the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
- Implement standard operating procedures (SOP) for workshop to in line with company’s objectives
- Feedback and gather all information pertaining to safety measures in compliance with Workplace Safety and Health Act (WSH)
- Direct reporting to Workshop Manager, working with workshop team member and dotted line reporting to Chief Operations Officer (COO)
- Any ad hoc matters/projects as assigned by Superior from time to time
Requirements
- Bilingual (Mandarin with Chinese speaking customer and English) with local dialects prefer
- With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
- Able to handle multiple tasks efficiently in a fast pace environment with each moment was precious, efficiency was paramount
- Team player and positive working attitude
- Must commit 5.5 working days (Mon-Fri) 9.00am - 6.00pm; (Sat) 9.00am - 1.00pm
Perks and benefits
- Good working location
- Medical, Dental & Insurance coverage
- Townhall Meetings & Team bonding activities
