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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Agent
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Customer Service Agent

Space Tpc Pte. Ltd.

Space Tpc Pte. Ltd. company logo

BYD By 1826


Role: Customer Service Agent X 4

Date: 14 August 2024, Wednesday

Time: 10am - 7pm

Commitment: 3 Month (Monday to Friday)


Job Description:

1. Engaging existing and new customers

Attend to enquiries and requests from emails or chatgroup in a professional and prompt manner.

Update complete and accurate information on customer interaction.

Ensure effective and timely follow-up as promised to customers.

Alert management of issues and concerns that require escalation for complete resolution.

Prepare effectively and accurately requests based on FAQ.

Work closely with stakeholders on the service request requirements.

Deliver service requests within stipulated service standards.

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