Job Responsibilities:
- Develop and implement new standard operational procedure documentation, both critical and non-critical for all teams within Show Experience Technical Support. Work with respective teams and vendors to ensure established standard operational procedures are user friendly and (implementation is used efficiently for all departments) by interfacing with them while writing procedures.
- Maintain and update existing operational, safety, and training procedures documentation within the Show Experience Technical Support department. Recommend changes, modifications and/or removal of key documents or procedures to further define work operations.
- Develop administrative standards and procedures that improve record-keeping, standardized training, standardized operations, or safety documentation.
- Collaborate with teams and vendors to gather information and develop required documentation for local authority, project tender, and external safety submission frameworks.
Job Requirements:
- Degree or Diploma in a related discipline.
- At least 2 years of operational experience in a position requiring compliance with written, technically oriented procedures or documentation. Having previous experience in writing and developing training materials, or working in a related scope such as project development or product development is desired.
- Competent in Microsoft Office suite, able to edit digital photographs for the purpose of resizing, resolution, adding labels, converting to monochrome, and masking to highlight important areas. Knowledge of advanced features of Microsoft Word including, but not limited to, formatting and style tools, tabs, templates, line spacing, tables of contents and graphics.
- Knowledge of the formatting features of Microsoft Excel. Ability to create diagrams with the drawing tools in Microsoft Powerpoint.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or scheduled form.
- Ability to generate accurate, to scale drawings, developing and maintaining standards for lineweights, fonts, units of measure.
- Ability to organize drawings in systematic fashion, including development of naming convention, revision history tracking.
- Intermediate to advanced competency in Autodesk Autocad software would be an added advantage.
- Possesses RWS’ Service DNA – Responsive, Warm and Caring, Safe and Fun.
- Willing to work on a flexible schedule including Weekends and Public Holidays.
