Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine hospitality.
The Assistant Banquet Operations Manager provides full support to the Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations of the Banquet Department in accordance to established Standard of Operating Procedures.
Our Expectations:
- Plan duty roster, engage part-timers/casuals and ensure effective and optimal deployment.
- Ensure all Associates (full-time, part-time and casuals) are well groomed and trained according to established standards.
- Conduct on-job-training and refresher to ensure standards are maintained at all times.
- Ensure that function rooms are fully set-up according to the event order.
- Ensure that all guests’ complaints are attended to promptly and report any guests’ complaints/feedback to the Banquet Operations Manager. Recommend to these guests’ complaints.
- Coordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment after functions.
- Work closely with the Catering Sales Team to achieve monthly sales budget, capital expenditure, and operating budgets.
- Ensure that the Hotel’s properties and facilities are protected and are kept in good working condition. Report any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
We are looking for an individual who is passionate about Banquet Operations, with good communication and interpersonal skills. If you have at least 3-4 years in banquet operations and have managed a team, write in to have a chat with us!
We are looking for an individual who is passionate about Banquet Operations, with good communication and interpersonal skills. Write in to have a chat with us!
